sege77 Privacy Policy: How We Handle Your information
This page explains exactly what information sege77 collects when you open an account, how we use it, and the choices available to you. Our approach is straightforward — we collect only what is needed to run your account, process payments through Maya and InstaPay, and keep your details secure.
Account data protection
Maya & InstaPay context
Your rights explained
Live casino and slots
POLICY DETAILS
What This Policy Covers and How It Applies
When you create an account on sege77, we collect personal details you submit directly — your name, contact information, and the payment identifiers linked to your chosen method, whether that is Maya, InstaPay, or another supported local route. We use this information to verify your account, process deposits and withdrawals, and respond to support requests you raise with us. We do not sell your personal data to third parties, and we do not share it with external parties except where required to complete a transaction or comply with applicable law. Data collected during account registration is retained for as long as your account remains active and for the period required under applicable regulations in eligible regions. When you make a deposit using Maya, the transaction reference is logged against your account wallet to let you trace any query back through your account history. The same applies to InstaPay transfers — the reference number is stored with your transaction record. Cookies placed on your browser during a session help us keep your account state stable and do not store payment credentials. You can review the current state of your stored details at any time after login. Where local law governs data handling, that law applies; availability of this service depends on local law and eligible regions.
Maya deposit references retained with your wallet record
InstaPay transfer references stored per transaction
Account data reviewed only by authorised internal teams
Cookies used for session stability, not credential storage
POLICY SCOPE
Where This Policy Applies and What It Covers
Not every service connected to your account is governed by this single policy. Understanding the boundaries helps you know where to direct questions. The four areas below set out what falls inside our direct responsibility and what sits with other parties.
Account Access
Creating an account, logging in and managing your account details fall fully within this policy. Any personal data you submit at registration or later update through your account settings is handled under the terms set out here.
Payment Transactions
When you deposit or withdraw using Maya or InstaPay, the transaction data held in your sege77 account wallet is covered here. However, the payment provider's own terms govern how they process data on their side of the transfer.
Site Content
Game content delivered by studios available in the sege77 lobby — including titles from Spadegaming, PG Soft and others in our catalogue — is provided by those studios. Their content delivery does not involve access to your personal account data.
Third-Party Services
Links or services outside the sege77 domain operate under their own privacy terms. Once you leave this site, this policy no longer applies. Check the third party's own policy before submitting personal information to them.
YOUR RIGHTS
Practical Steps You Can Take Under This Policy
You have real, actionable choices about your data — not just abstract statements. After you log in, your account dashboard shows the personal details currently held on your profile. If any detail is wrong — a contact number, an email address — you can update it directly from account settings without contacting support. For records you cannot edit yourself, such as transaction history tied to your Maya or InstaPay deposits, you can request a copy by contacting our support team through the channel listed in the Support section below. If you believe your data is being handled in a way that does not match this policy, raise it with us directly; we will review the concern and reply through the same contact channel. Where applicable local law gives you a right to request deletion or restriction of your data, we will process that request in line with what the law permits and what our account-retention obligations require.
Review Your Details
Log in and open your account profile to see the personal information currently stored. The current state is shown in your account dashboard after login — no support request needed for a basic review.
Correct information
Update your contact details directly in account settings. For fields that cannot be changed without identity verification, follow the instructions shown in the account panel or contact support with the relevant documents.
Request Your Transaction Records
Your Maya and InstaPay transaction references are visible in your account wallet history. For a formal data export or a detailed record, reach out to our support team through the contact path listed on this page.
Raise a Data Question
Send your question through our support channel. Include your registered account email and a clear description of the concern. We aim to acknowledge data-related questions and provide a substantive reply in line with applicable local requirements.
CONTACT PATHS
How to Reach Us About This Policy
If you have a question specifically about how your data is handled — or you want to act on any of the rights described above — these are the direct contact paths available to you. Keep your registered account email ready when you get in touch so we can locate your record without delay.
Email Support
Send your data or privacy question to our support email address shown in your account dashboard after login. Include your account email and a clear description of your request.
Live Chat
The live chat option is accessible from within your account once you are logged in. Use this route for quicker acknowledgement of a privacy or data question during active support hours.
Account Dashboard
Your account dashboard after login shows your stored details, transaction history and any active flags on your account. Start there before contacting support — many data questions can be answered directly from this view.
HOW WE HANDLE DATA
Our Data Handling Practices in Plain Terms
Trust in a platform starts with knowing exactly what happens to your information. The points below cover the four areas we get the most questions about — cookies, account security, data retention and who to contact when something needs to change.
Cookies and Session Data
Cookies on sege77 keep your session active and your account state consistent while you browse. They do not store your Maya wallet credentials, InstaPay reference numbers or any payment authentication detail. You can manage cookie preferences through your browser settings.
Account Security Measures
Account access is protected by the login credentials you set at registration. We strongly encourage using a unique password not shared with other services. If you suspect unauthorised access, update your password immediately through account settings and contact support.
Data Retention Period
Your personal data is kept for as long as your account is active and for the period required by applicable law in eligible regions. When an account is closed, data is retained only to the extent required by law and then deleted or anonymised in line with our internal schedule.
Requesting Policy Changes
If you want to update how we hold or use your data — beyond what account settings allow — contact us through the support channel with your request clearly described. We process change requests in line with local law and respond through the same contact path.
POLICY QUESTIONS
Frequently Asked Questions About This Privacy Policy
These are the questions we hear most often about how sege77 handles personal data. If your question is not answered here, use the contact paths in the Support section above.
What personal data does sege77 collect when I open an account?
We collect the information you enter at registration — name, contact details and email address — plus the payment references generated when you deposit or withdraw using Maya or InstaPay. We do not collect payment credentials like PINs or full card numbers directly.
Can I see all the data sege77 holds about me?
Yes. Log in and open your account dashboard to view your stored profile details and your full transaction history, including Maya and InstaPay deposit references. For a formal data export beyond what the dashboard shows, contact support with your account email.
Does sege77 share my data with third parties?
We do not sell your personal data. We share it only where necessary to process a transaction — for example, passing a reference to Maya or InstaPay to complete a transfer — or where applicable law requires disclosure. No data is passed to advertisers or unrelated third parties.
How long does sege77 keep my account data after I close my account?
After account closure, your data is retained for the period required under applicable local law in eligible regions. Once that period ends, data is deleted or anonymised. The exact period depends on which jurisdiction's law applies to your account at the time of closure.
How do I correct a mistake in my account details?
Most contact details can be updated directly in account settings after login. For fields that require identity verification before a change is made — such as a registered name — follow the instructions shown in the account panel or reach out through live chat or email support.
Are my Maya or InstaPay credentials stored on sege77?
No. When you use Maya or InstaPay to deposit, the transaction generates a reference number that is logged in your account wallet for tracing purposes. Your actual wallet credentials, account passwords or authentication codes for those services are never stored on our platform.